Testimonials…what our clients have to say!

Organisational Change
“I appreciate your commitment and dedication to our employees by providing quality training and development which consistently meets expectations. We continue to receive positive feedback regarding your style as a trainer – able to be firm but show empathy; able to remain neutral but understand and relate to different perspectives; and always keen to listen and connect with participants.

I believe you have made a difference in our workplace and I look forward to growing the strong relationship with the F/A – 18 Program in 2006 as I believe you will continue to be a key part of the organisational change process.”

Steve Parker
Program Manager, F/A – 18 Program
Williamtown, BOEING AUSTRALIA LTD

Team Development
“My organisation has engaged Kellie Mills for some years now to work with our teams in the Hunter and Mid-North Coast of NSW. Ongoing development of our teams is vitally important to our operations, and with the expansion of our operations and staff numbers Kellie has been able to provide support with team building and forward planning activities that refocus our people on the task at hand. She is responsive to the brief, and always delivers the outcomes required by our large and growing organisation. Kellie is effective, innovative and I believe is an essential part of our team development plan.”

Shula Kentwell, Manager
Job Network Services, WESLEY UNITING EMPLOYMENT

Management Training
“We have found Kellie and her presentation to be very thorough and professional - giving another insight to our McDonald’s team from an ‘external’ perspective. Both our Senior Management team and Shift Managers found her and her personal style of presentation easy to relate to.

We recommend Kellie Mills to any business wishing to develop their staff and give them the benefit of her experience in this field.”

Helen and John Ross, OAM.
Owner/Operators, MCDONALD’S Port Macquarie and Taree

Public Speaking & Presentation Skills
"I have always found it difficult speaking in front of large groups and in my position I am regularly called upon to do so. I make all sorts of excuses as to why I cannot do it from didn't bring my glasses to laryngitis.

I decided to attend one of Kellie's public speaking courses and was surprised to find others equally stressed by having to speak in public. I found the course liberating and taught me some valuable skills to overcome my nervousness and present my talk in a logical and humorous manner. I also learned it is okay to be nervous but to use it to my own advantage".

Anne Kocass, Program and Development Manager
WESLEY UNITING EMPLOYMENT
Newcastle, Hunter and Mid North Coast

Sales Training
“The feedback from the day has been positive and to date, early results indicate that your practical and personal experience as a salesperson has given our staff the ability to more confidently handle and close the sale.

When I initially advised staff of the impending ‘sales training’ there were groans all around, but it is rewarding to see that they were able to walk away from that day seeing the sales role as a much more pro-active part of their work and you certainly dispelled the myth that sales people had to be sleazy and dishonest to be effective.”

Lynne Parnell, Marketing Manager
ENTERPRISE & TRAINING COMPANY, Mid North Coast

Sales Training Participant Comments
“Really enjoyed it and have taken a lot of extra knowledge and motivation away. Could have had 2 days! Thanks Gary!”

“Not being from a sales background, I thought the training was excellent to encourage people to enter sales and further develop their confidence.”

Customer Service
• “A great course. A lot of customer service courses I have been to tended to get a bit boring - but this was an excellent course!”

• “I learned more & didn't switch off because you didn’t use overheads or videos. Good delivery!”

• “Appreciated different approach to customer service - A very worthwhile course particularly as our positions do involve a large amount of direct customer interaction”

Various attendees, Customer Service Training
Port Macquarie Hastings Council

Conference Speaker
“I was fortunate enough to attend The Australian Women & Leadership Forum yesterday at Town Hall in Newcastle. I was very impressed by your presentation and your experiences were very enlightening and relevant for everyone present in the room. I’m quite confident that we all took something away from the day – in particular from your speech.”

Renata Payne Manager, Employee & Safety Services
Hunter Valley Training Company

Conference Speaker - GENERAL PRACTICE NSW
“Kellie Mills is a very entertaining speaker, just what was needed at the end of two days.”
“Kellie was great.”
“Kellie was brilliant; all workshops should end like that.”
“Communication session; great way to end the conference.”
“Bring Kellie back! Great end to the forum.”
“Kellie was excellent! Can she talk to us every week?”

Testimonials from Effective Communication sessions – Supervisor and manager level professional firms
“For non-technical training, it has been the most informative training and actually provided information and taught skills that can be implemented in the workforce.”