Training Topics

Supervisor & Team Leader

MANAGING YOURSELF AND YOUR STAFF

• Delegation and Empowering Staff - Delegation vs. job assignment, knowing what to delegate, who to delegate to, and when to assign jobs. Learning the importance of effectively training and empowering staff. Learning not to let staff leave their problems with you instead of dealing with the issues themselves. This essential set of tools will reduce the number of ‘monkeys on manager’s backs’.

• Effective Time Management - understand how to apply good TM principles – e.g. ‘Do it Now’, identify common time wasters, deal with procrastination, determine priorities. As a result of applying the tools provided, staff and managers can reduce stress, create more planning time and be more proactive and productive.

• Effective Meeting Management – making meetings relevant by controlling the meeting agenda, dealing with difficult individuals and improving communication. We also look at developing strategies and the importance of follow-through on tasks.

• Time Management and Delegation
Truly effective leaders allow time for big picture thinking and forward planning. In this session we develop Time Management plans for the individual participants while examining ways of keeping the (staff avoidance) monkey off their back, through effective empowerment and engagement.

• Manager vs. Leader
This session is designed to be an eye-opener, covering the essential elements of a Future Leader’s role and responsibilities. It applies the principles of transformation leadership as it applies to the 21st century.

• Team Work and Self Motivation
The importance of team work and motivation is highlighted in this session. The aim is to create a cohesive, supportive and focused junior team working to create the best possible result for the organisation.

If you would like further information on Supervisor / Team Leader training, please contact us today.