|
Emotional
Intelligence
Training & Coaching
Gary
Eaton has gained accreditation from Genos
as an Emotional Intelligence Trainer
and Coach.
Emotional
intelligence refers to the capacity to deal effectively with one's
own and others emotions. When applied to the workplace, emotional
intelligence is about thinking intelligently with emotions; perceiving,
expressing, understanding and managing our own (and others) emotions
in a professional and effective manner at work.
Using and improving these skills has created lasting positive
results on managers' effectiveness and on interpersonal
relationships in the workplace.
About
The Genos Emotional Intelligence Scale (Genos EI)
Defining
Emotional Intelligence
Emotional Intelligence involves a set of skills that define how
effectively people perceive, understand, reason with and manage
their own and others’ feelings.
These skills are important at work, as emotions are an inherent
part of workplace activities at all levels.
Why
Emotional Intelligence matters
Research studies suggest that Emotional Intelligence makes a difference
in the workplace, including:
• productivity and performance
• interpersonal effectiveness
• leadership capability
• sales performance
• teamwork
• customer service, and
• job satisfaction.
The
Genos Model of Workplace Emotional Intelligence
The Genos model of emotional intelligence comprises seven distinct
skills, including:
• emotional self-awareness
• emotional expression
• emotional awareness of others
• emotional reasoning
• emotional self-management
• emotional management of others, and
• emotional self-control.
The
Genos Emotional Intelligence Assessment Scale
The Genos Emotional Intelligence Assessment Scale does not measure
a person’s innate Emotional Intelligence. Rather it measures
how often a person demonstrates emotionally intelligent workplace
behaviours aligned to the seven skills of Emotional Intelligence.
This is because a person’s outward displays and behaviours
at work have the most impact on their performance.
Specific
features of the Genos Emotional Intelligence Assessment Scale
The Genos Emotional Intelligence Assessment Scale:
• consists of 70 items (behaviours)
• measures how frequently people demonstrate emotionally
intelligent behaviour at work
• comprises of items associated with positive and negative
emotions for each of the seven skills
• utilises both positively and negatively keyed items
• is completed online
• takes approximately 15 to 25 minutes to complete
• is available in self and multi-rater formats
• can be completed in multiple languages (English, Simplified
Chinese, Spanish)_, and
• is supported by extensive peer-reviewed psychological
research .
Applications
of Genos EI
Genos EI is much more than just an assessment of workplace Emotional
Intelligence. Genos EI is complemented by an extensive product
portfolio of assessment reports, and EI-enhancement learning and
development materials. Extensive training is provided in the effective
use of all Genos EI products.
Genos EI products have application in all phases of the human
capital lifecycle, from employee recruitment and selection to
individual and team development and transition.
If
you would like more information on Emotional Intelligence training
and coaching provided by
Mills-Eaton, please contact us.
|
